Heartline_211_logo.jpgAbout 211

Navigating through the maze of health and human services can be very frustrating for people in need. In November 2005, HeartLine launched 2-1-1 services to simplify the connection to programs and services that help.

2-1-1 is a free and confidential call that connects over 1.2 million people in Central Oklahoma to information when they need it most. 2-1-1 is available 24 hours a day.

2-1-1 provides compassionate and timely help to anyone – families, seniors, employers, individuals with disabilities or limited English speaking skills.

In times of disaster, 2-1-1 is part of our community’s coordinated response. Working with emergency management, law enforcement, and homeland security, 2-1-1 provides accurate information to callers about a wide range of concerns. This reduces the burden on 9-1-1 services and keeps that system free for true emergencies.

Contact Steve Almon, 211 Director for more information on HeartLine's 2-1-1.

 

How to Prepare for a Disaster

The first 72 hours after a disaster are crucial to survival.  It is important to have three days worth of supplies and three ways to get in contact with people (land line telephone, cell phone, walkie talkie, or any other three combinations of communication.)  Having a 3-day survival kit increases your comfort and security levels as well as chances for survival. 

Basic Survival Kit

  • Water - one gallon per person per day
  • Food  - ready to eat or requiring minimal water
  • Manual can opener and other cooking supplies
  • Pates, utensils and other feeding supplies
  • First Aid Kit
  • Copy of important documents and phone numbers
  • Warm clothes and rain gear
  • Heavy work gloves
  • Disposable camera
  • Portable radio
  • Cell phone with extra charged battery
  • Unscented household liquid bleach and an eye dropper to purify water
  • Personal hygiene items
  • Plastic sheeting, duct tape, utility knife
  • Tools; hammer, crowbar, nails, etc.
  • Blankets/sleeping bags
  • Large, heavy duty plastic bags and a plastic bucket for waste and sanitation
  • Water and food for pets
  • Flashlights and other battery-operated equipment
  • Telephone with cord
  • Extra batteries

Set up a Personal Support Network.  Designate someone to check on you in an emergency and to help with evacuation or sheletering-in-place.  Have their phone numbers available.  Prepare and carry with you an emergency health information card.  Include information about your medications, adaptive equipment, blood type, allergies and sensitivities, insurance numbers, immunization dates, communication difficulties and preferred treatment, as well as contact information for your health providers, personal support network and emergency contacts. 

In the aftermath of a disaster, keep the following questions in mind:

  • Is it safe for me to leave?
    • Use your own judgment
    • Listen to the radio for information about damages
    • Call 2-1-1 for the most up-to-date information
  • If so, where would I go?
  • If not, how long can I stay in my home?
  • Whom will I call first?

Agency Data Form

If you are an agency serving Central Oklahoma, please download and fill out the Agency Data Form below to be included on HeartLine's list of referral agencies.  You may email the form as an attachment to Leah Porcelli.  You may mail completed forms to:

HeartLine, Inc.
Attn: Leah Porcelli
P.O. Box 12832
Oklahoma City, OK  73157

 

 

HeartLine Resource Database Inclusion/Exclusion Criteria
 


The database will contain information about service providers that enhance the quality of individual and community life. The database will be used on the “JOIN 211” Website, and to assist callers.
 
Eligible to be included:
  Non-profit organizations which provide, coordinate and advocate for health and human services
 
Health and human service programs offered by State, county or municipal governments which have offices in or serve residents of HeartLine’s 9-county area
 
Organizations that serve the 9-county HeartLine area
Agencies outside of the 9-county area that meet a need for residents in the 9 county areas, that is not met by a non-profit or public agency within said area
 
For profit agencies that provide a service not met by public or non-profit agencies
For profit agencies offering low-cost goods that are not readily available through community non-profit agencies
For profit agencies that offer free or low cost services to the community
  Civic and business associations
Professional organizations that provide a public service
Advocacy groups related to health and human service issues
Community groups
Self-help support groups
Social or fraternal organizations which serve non-members
Administrative offices of public schools in the 9-county areas
Private schools for special needs
Professional and regulatory boards
Information and referral services
Non-profit nursing homes
Chambers of Commerce Licensed childcare facilities
 
Not Eligible to be Included:
 
Commercial business establishments not described above
Agencies that violate federal, state or local laws or regulations
For-profit nursing homes and personal care homes
Agencies promoting or permitting racism or bigotry
Organizations (e.g., churches, social clubs) to the extent which they offer a service only to their members
Agencies that provide services based out of the provider’s home
For profit medical facilities